The use of total quality management in the adaptation of quality of delivery: a case study in private higher education
2021-05-18"The central theme that emerged from this study confirmed that the acceptance of internal quality mechanisms and total quality management principles is essential for a private higher education institution. The three most important themes that emerged were compliance with the regulatory framework, institutional supply and quality management."
Die gebruik van totale kwaliteitsbestuur in die aanpassing van kwaliteit van aflewering: ’n gevallestudie in private hoër onderwys
2021-05-18"Interne kwaliteitsmaatreëls is van wesenlike belang vir private instellings wat sakegedrewe is en is dus afhanklik van studentegetalle om hul bedrywighede te befonds. Die institusionele aanbod moet dus die mededingende voordeel vir die HOI skep, en die implementering van TKB-beginsels is die sleutel in hierdie proses."

